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S McIntyre's Articles in Home Business Ideas

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  • Mystery Shopping - Ten Helpful Tips
    Back in my days when I worked in retail for a number of years I wished I had a job where I would evaluate sales associates on their customer service skills. We had comment cards available to all our shoppers if they chose to comment about our service, but it wasn't quite the same thing because once the shopper filled out the comment card it was given back to the sales associate to hand in at the end of the day with the cash deposits.One day I overheard the supervisor say to one sales associate she was secretly shopped! It was the first time I've heard of mystery shopping.
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